Shipping Information

We currently only ship to Mexico and USA. If you are interested in receiving our products in some other country please contact:
Please allow 1-2 business days for order process, and 5-10 days for shipping. 

Returns & Exchanges

We double check every product before shipping. If you want to exchange your product please write to, the item must been returned at our office location within 30 days of the order shipment date in its original condition. Any used or altered merchandise will not be accepted. If the product is damaged during shipping, please write to within 7 days of arrival and include photos of the packaging and the product. Items that are custom made or on sale can not be returned or exchanged.

Return adress:
Bartholomeow HQ
Gobernador Melchor Múzquiz 15
San Miguel Chapultepec, 11850.
Ciudad de México. México.